Return Policy of itravelandtourism.co.uk
At itravelandtourism.co.uk, we are committed to ensuring your satisfaction with our travel services. Our return policy is designed to provide you with clear information on cancellations, changes, and refunds. Below are the details of our return policy as it relates to travel bookings:
Cancellation Policies
Free Cancellation
- Many travel services, including flights, accommodations, and car rentals, offer free cancellation up to a specific date. The free cancellation period will be clearly indicated at the time of booking.
- Cancellations made after the free cancellation period may incur a fee or be non-refundable, depending on the provider’s terms.
Non-Refundable Bookings
- Some travel bookings, particularly those at discounted rates, are non-refundable. If you opt for a non-refundable booking, you will not be eligible for a refund upon cancellation.
Partially Refundable Bookings
- Certain bookings may allow for partial refunds, based on the timing of the cancellation. The conditions for partial refunds will be detailed at the time of booking.
Modification Policies
Change of Dates
- Changes to travel dates may be allowed, subject to availability and service provider policies. Fees may apply for date changes.
- Please check the specific terms and conditions of your booking to understand the change policies and any associated costs.
Service Changes
- Changes to the type of service (e.g., upgrading flight class, changing hotel rooms) may be possible. Additional charges or fees may apply based on the service provider’s policies.
Force Majeure
In cases of force majeure, such as natural disasters, political unrest, or global health crises, itravelandtourism.co.uk will work with service providers to offer special accommodations. This may include full refunds, rescheduling options, or assistance with alternative travel arrangements without additional costs.
Refund Processing
- Refunds will be processed promptly once a cancellation or return is confirmed.
- The time for the refund to appear in your account may vary based on your bank or payment method, typically taking 20 days.
- Refunds will be issued to the original method of payment used at the time of booking.
Service-Specific Policies
Each travel service provider (e.g., airlines, hotels, car rental agencies) may have its own specific return and refund policies. These will be outlined during the booking process and included in your booking confirmation email.
How to Cancel or Modify a Booking
To cancel or modify a booking, please log into your account on itravelandtourism.co.uk and follow the provided instructions. For additional assistance, contact our customer service team, available 24/7.
Contact Information
For questions or further assistance regarding our return policy, please contact us through our customer service portal or via the contact details provided on our website.
We value your business and strive to provide the best travel experience possible.
