Privacy Policy — I Travel & Tourism

This Privacy Policy explains how I Travel & Tourism Ltd ("we", "us", "our") collects, uses, stores, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Who We Are

I Travel & Tourism Ltd is registered in England and Wales under company number 15507393. Our registered office is at SUITE 1, FIRST FLOOR, 730 ROMFORD ROAD, LONDON, ENGLAND, E12 6BT.

2. Information We Collect

We may collect and process the following categories of personal data:

Identity data — name, title, date of birth, passport details
Contact data — email address, telephone number, postal address
Payment data — card type and last four digits (we do not store full card numbers)
Travel data — flight preferences, passenger details, booking history
Technical data — IP address, browser type, device information, cookies
Marketing preferences — your preferences in receiving marketing communications

3. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil flight and travel bookings
To communicate with you regarding your booking and related services
To verify your identity and prevent fraudulent transactions
To comply with legal and regulatory obligations
To send you relevant marketing communications (where you have consented)
To improve our website and service offerings

4. Legal Basis for Processing

We process your personal data under the following legal bases under UK GDPR:

Contractual necessity — to fulfil your booking
Legal obligation — to comply with applicable laws
Legitimate interests — to improve our services and prevent fraud
Consent — for marketing communications

5. Data Sharing

We may share your personal data with:

Airlines, hotels, and other travel service providers necessary to fulfil your booking
Payment processors and fraud prevention services
Our technology partners (including Amadeus for flight search)
Regulatory and law enforcement authorities where required by law

We do not sell your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Booking data is typically retained for 7 years in line with financial record-keeping requirements.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access — to request a copy of your personal data
Right to rectification — to request correction of inaccurate data
Right to erasure — to request deletion of your data in certain circumstances
Right to portability — to receive your data in a structured, machine-readable format
Right to object — to processing based on legitimate interests or for direct marketing
Right to restrict processing — in certain circumstances

To exercise any of these rights, please contact us at info@itravelandtourism.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience. Strictly necessary cookies are always active. You can control analytical and marketing cookies through your browser settings. By continuing to use our site, you consent to our use of cookies as described in this policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.

10. Contact & Complaints

If you have questions about this policy or wish to exercise your rights, please contact us:

Email: info@itravelandtourism.co.uk
Phone: 02038806682
Address: SUITE 1, FIRST FLOOR, 730 ROMFORD ROAD, LONDON, ENGLAND, E12 6BT

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.